Afterwards turn back on your mains and meter back on and retry your token.
Digital electric meter error codes.
Common issues with a faulty electric meter.
Look at the top left hand corner.
Sudden spikes in energy costs.
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Clean the card with a dry cloth and try again.
Please contact us as we need to arrange for an engineer to visit you.
These spikes can range from relatively small to astronomical.
If you have this meter you simply record the numbers for instance in figure 1 your reading would be 8304.
Check your consumption over a 7 day period take daily meter reads to see if the daily consumption is consistent.
Faults rarely happen but if you think there might be a problem with your meter there are some checks you can do.
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Don t panic it probably means there s something wrong but let us know right away and we ll get it sorted.
You pay good money for your home s power so if you begin to note spikes have a certified electrician check to see if you have.
The meter number is a unique identifier for your meter.
The reference number 1 is unique to the cumulative electric usage display.
A general meter fault has occurred.
If any of the above information advises you to contact us or you can t find the relevant fault number on the list above then please contact npower on 0800 073 3000 we re open.
You know you didn t use over 1 000 on electricity this month and so do we.
Download the detailed how to read your meter fact sheet.
What do i do if i think my electricity meter is faulty.
There may be dust on the card or you ve put your card in the meter slot the wrong way round.
The digital meter displays numbers in four or five windows.
Monday to friday from 8 00am to 8 00pm saturday from 8 00am to 6 00pm.
The meter scrolls through several different displays that will show your kilowatt hour kwh usage date time and other system and diagnostic information.
Most srp meters are dial type meters that have four or five clock like faces numbered in clockwise and counterclockwise directions see figure 2.
The card isn t accepted by your meter.