To troubleshoot the issue do the following.
Directv cable box no signal.
Resetting your directv genie and genie mini restores local channels.
Press info on your remote.
And this is an alternative way of resetting directv box.
Press the red button then wait for your receiver to reboot.
What to do when tv says no signal but cable box is on.
3 if you have reset the cable or sat box and still have the no signal unplug the cable going from the tv to your cable or sat box remove the hdmi cable or other cables from your cable tv or sat set top box keep the cable unplugged for 2 to 3 minutes plug the hdmi cable or other cables back in give it some time for the cable or sat box.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.
Troubleshoot your directv receiver.
If your receiver doesn t turn on try these tips to get it working again.
Directv receivers are designed to deliver unrivaled tv enjoyment whether you choose the standard model hd 3d dvr or the state of the art directv genie.
Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel.
With others the button is on the side of the receiver.
No major subscription cable tv provider ranked higher than directv.
Get directv technical support from signal connect.
The vast majority of problems are caused by bad cable connections if your directv receiver and tv are both on but you still have no picture or sound try changing cables between receiver and tv.
Pull the power cord from the back and wait ten seconds and then plug it back in.
This process also reboots the receiver.
If you see a banner showing a program title and description at the top of the screen check when the program airs on the programming schedule.
If you re still having issues check the cable used to connect your receiver to your tv.
Directv is also 1 in customer satisfaction over other major cable providers so enjoy the ultimate entertainment experience with confidence.
This is how to hard reset directv box.
No signal or your tv screen turned black blue or gray these issues may be caused by a variety of things.
On most directv receivers there is a small red button located inside the access card door.